About us


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About us

Lucille Insurance Surveyors & Loss Assessors provides independent loss adjusting, project monitoring and risk surveying services to insurance companies PAN India. Lucille was established in Mumbai and Gujarat, by a group of senior Loss Assessors. Our highly developed technical skills have been acquired over many years of extensive experience, and we continually strive to refine our services and our key competencies to meet and, where possible, to exceed our clients’ expectations.

Mission:

To pursue EXCELLENCE through
experience, innovation and sharing winning
ideas.

Vision:

Emerge as a leading surveyor by way of
customer gratitude through prudent and
innovative services.

About LISLA

Lucille Insurance Surveyors & Loss Assessors provides independent loss adjusting, project monitoring and risk surveying services to insurance companies PAN India. Lucille was established in Mumbai and Gujarat, by a group of senior Loss Assessors. Our highly developed technical skills have been acquired over many years of extensive experience, and we continually strive to refine our services and our key competencies to meet and, where possible, to exceed our clients’ expectations.

Our philosophy is to ensure the highest quality in each of the fields in which we offer our services, in order to maintain the trust of the insurance industry.

We firmly believe that technology and keeping up with the technology curve is essential to the future growth and relevance of our business.

Lucille manages the claims with the utmost professionalism, but openly and trying to avoid unnecessary confrontations in order to reach a decision in accordance with the terms and conditions of the policy acceptable to all interested parties, reflecting the practice and the jurisdiction of the incident. We emphasise that our role should be proactive in resolving claims. Our priority is to drive claims to their conclusion and, in particular, that all parties are satisfied with our active approach to meet the objective.

Our commitment is to continue to improve the quality of our service and reporting, to expand and to reinforce our national office network in accordance with demand and to promote practical and academic staff training throughout our organisation.